Overview
Andbaazar online shopping is the process whereby consumers directly buy goods and services without any intermediary services over the internet. The goal of this website is to give the users a very easy, smooth and friendly shopping experience. The website would be easy to use and hence the shopping experience is a pleasure for the users.To develop a web based interface where users can search for products, order the product and payment easily.
Challenges
- Online Identity verification for each prospective customer.
- Cybersecurity Issues for cyberattackers.
- Nurturing customer loyalty.
- Product returns and refunds.
- Competitor Analysis.
- Price and Shipping.
- Competition from manufacturers and retailers.
- Known customer about SME (small to medium enterprises)
- Online auction opportunity for best value of the goods.
Solution
- Look for signs of suspicious activity, make an automated call for a cash-on-delivery purchase.
- Manage your own servers, make regular data backups, install security plugins and safety components and update your eCommerce platform regularly.
- Add a live chat, be transparent, use loyalty programs, publish blog articles.
- Be transparent about your return and refund policies, avoid imperative phrases in your policy wording, give options, remember that returns and refunds are a part of great customer service.
- Find out what products are high in demand and remove or deprioritize the ones that aren’t. Offer exceptional customer service to set your business apart.
- Get creative and look beyond big-name carriers. Look into using a local delivery or courier company that will deliver the product quickly to your customers at a competitive rate.
- Prioritize partnering with manufacturers less likely to sell products directly, offer your products at lower prices or with additional benefits.
- Arrange consulting programs for entrepreneurs.
- An auction is held in order to get the best value of the goods and services to be sold.
Server-side
Database(RDBMS)
Hosting & Monitoring Tools
Technologies
Team
2
Backend Developers1
Storage Administrator1
QA Tester2
Business Analyst1
Financial Analyst1
Digital Marketer1
UI/UX DesignersTimeline
March 2020 to Present
Project Results
We have successfully implemented the site ‘Andbaazar’. With the help of various tools and links. Users find that the product screen is clear enough. Users find the checkout process obvious enough and the checkout time satisfying. Users are able to navigate easily between categories and find products. Microinteractions improve user experience.
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