Solution

• Look for signs of suspicious activity, make an automated call for a cash-on-delivery purchase.
• Manage your own servers, make regular data backups, install security plugins and safety components and update your eCommerce platform regularly.
• Add a live chat, be transparent, use loyalty programs, publish blog articles.
• Be transparent about your return and refund policies, avoid imperative phrases in your policy wording, give options, remember that returns and refunds are a part of great customer service.
• Find out what products are high in demand and remove or deprioritize the ones that aren’t. Offer exceptional customer service to set your business apart.
• Get creative and look beyond big-name carriers. Look into using a local delivery or courier company that will deliver the product quickly to your customers at a competitive rate.
• Prioritize partnering with manufacturers less likely to sell products directly, offer your products at lower prices or with additional benefits.
• Arrange consulting programs for entrepreneurs.
• An auction is held in order to get the best value of the goods and services to be sold.